Last updated: August 4, 2026
Welcome to Happy Pal (“Happy Pal,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us. By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide when contacting us through our website, including:
- First name
- Last name
- Email address
- Phone number (if provided)
- Message content
- Puppy name and puppy ID associated with your inquiry (when applicable)
We may also automatically collect certain technical information when you use our website, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General website usage data
How We Use Your Information
We use your information to:
- Respond to your inquiries.
- Provide information about available puppies and our services.
- Process and manage your requests.
- Communicate with you regarding your inquiry.
- Improve the functionality and performance of our website.
- Maintain website security.
- Comply with applicable legal obligations.
We process personal information only when we have a legitimate business purpose or another lawful basis to do so.
Cookies
Our website uses cookies and similar technologies to ensure proper website functionality and improve your browsing experience.
For detailed information about the cookies we use and how you can manage your preferences, please review our Cookies Policy.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with trusted third-party service providers that assist us in operating our website or providing our services, including:
- Website hosting providers
- Email service providers
- Technical support providers
- Website analytics providers (if used)
These service providers are permitted to use your information only to perform services on our behalf.
We may also disclose information when required by law or when necessary to protect our legal rights or the safety of others.
International Data Transfers
Because our website and service providers may operate in different countries, your personal information may be transferred to, processed, or stored outside your country of residence.
Where applicable, we take reasonable steps to ensure that personal information receives an appropriate level of protection during such transfers.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting information over the Internet or storing electronic data can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to your inquiries.
- Provide our services.
- Maintain business records.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
When personal information is no longer required, we will securely delete or anonymize it where appropriate.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request restriction of certain processing activities.
- Withdraw consent where processing is based on consent, where applicable.
To exercise any of these rights, please contact us using the information provided on our Contact page.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is intended for adults interested in purchasing or learning more about our puppies.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.
The updated version will always be published on this page with a revised “Last updated” date. Your continued use of the website after any changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the contact information provided on our Contact page.
We will make reasonable efforts to respond to your inquiry as promptly as possible.